Data Steward at Smartsheet – CRM & Sales Ops Career in Columbus
Career & Market Insight
Role & Career Path: Data Steward roles sit at the intersection of data quality, CRM operations, and sales enablement — a niche but high-demand area as companies scale their RevOps functions. This position is a solid entry point into Revenue Operations, Data Governance, or Sales Analytics career tracks.
Skills Developed:
- CRM data governance (Salesforce.com) — highly marketable across SaaS companies
- Master data management (MDM) and metadata frameworks
- Cross-functional collaboration between Sales, Analytics, and Operations
- Data quality frameworks and policy development
Market Compensation: No salary is disclosed. For Costa Rica, Data Steward / CRM Analyst roles at international tech companies typically pay $25,000–$45,000 USD annually — significantly above local market rates but below equivalent US roles ($65,000–$90,000 USD). Candidates should negotiate knowing the cost savings Smartsheet gains from hiring in Costa Rica.
Company Signals: Smartsheet is a publicly traded, 20+ year-old SaaS company (NYSE: SMAR) with a mature product and enterprise customer base. This is not an early-stage startup — expect process-driven, structured work culture rather than experimental chaos. The role reports to a Variable Compensation manager, suggesting close ties to Sales incentives data — a strategically important function.
Green Flags: Clear scope, established company, international EEO policy. Watch for: Limited upward mobility signals in the posting; confirm growth pathways toward Senior Data Steward or Data Analyst roles during the interview.
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.
Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting.
This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will
- Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines
- Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed
- Perform initial data quality checks on extracted data
- Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines
- Other job duties as assigned
You Have
- Bachelor's degree in related field preferred
- 2+ years of experience in metadata management beneficial
- Experience in Cloud and SaaS go-to-market (GTM)
- Knowledge of data governance challenges and best practices for data quality and data stewardship
- A high level of proficiency in Excel (can perform complex functions) and Salesforce.com or equivalent CRM tool
- The ability to serve as a conduit to connect Sales partners with the information they need to support the accounts they manage
Get To Know Us
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths — because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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Frequently Asked Questions
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