Entry-Level Airline Ground Staff Role - Kerala Airport in Columbus
Career & Market Insight
This is an entry-level aviation ground staff role ideal for freshers looking to break into the airline and hospitality industry in India. The company offers structured On-the-Job Training (OJT), making it accessible even with no prior work experience.
Compensation context: The offered range of ₹25,000–₹45,000/month is broadly in line with industry norms for entry-level ground staff at Indian airports, where salaries typically start around ₹18,000–₹30,000. The upper band (₹45,000) would represent a competitive offer for a fresher in this sector.
Skills you will develop:
- Passenger handling and customer service in high-pressure environments
- Airline reservation and check-in systems (GDS tools like Amadeus or Sabre are common)
- Baggage management and IATA compliance knowledge
- Crisis/complaint management and accessibility support
These skills are highly transferable within aviation — to cabin crew, airline operations, airport management, and travel-sector customer success roles.
Green flags: OJT provided for freshers; cab allowance reduces commute cost; both genders welcome; age range up to 35 is inclusive.
Watch out for: The posting lacks specifics about the airline name, contract type (permanent vs. contract), or benefits beyond cab — ask these during the interview. Shift flexibility is mandatory, so work-life balance may be challenging early on.
Contact Us: 7082570898
We are hiring for Airport Ground Staff / Customer Service Associate for a leading airline at IGI Thiruvananthapuram Airport for both males and females. Freshers only.
Job Responsibilities
- Greeting and welcoming passengers, and responding to questions
- Checking in baggage
- Making reservations
- Assisting with airline gates & seats
- Helping customers with proper luggage tags and pasting barcodes
- Assisting disabled passengers and those with small children
Training & Salary
If you are a complete fresher, the company will provide On-the-Job Training (OJT) — available online or offline. After OJT, the starting salary will be ₹25,000 – ₹45,000 per month + Cab + Perks.
Required Qualifications & Skills
- Minimum 10+2 or a Graduate degree
- Excellent communication skills
- Age between 18–35 years
- Flexibility with changing work hours, days, location, and travel requirements
Contact HR: 7082570898
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