Retail Sales Career at Smoke Mart & Giftbox Darwin in Columbus
Career & Market Insight
This Sales Assistant role at Smoke Mart & Giftbox (SMGB) is an entry-level retail position suited to candidates early in their career or those building foundational customer service and sales skills. The role sits within a large, ASX-listed parent (Viva Energy), which provides more stability than a typical independent retailer.
Career development signals are moderately positive: the posting explicitly mentions internal career growth and a "progressive business," suggesting pathways to team leader or store management roles over time. With 250+ stores nationally, lateral moves and promotions are plausible.
Skills developed here — POS/EFTPOS handling, stock control, KPI management, merchandising, and WHS compliance — are transferable across all retail sectors and valued by major chains. However, these are foundational, not specialist skills, and compensation in Australian retail at this level typically sits around the minimum wage to slightly above (roughly AUD $24–$28/hour depending on award classification), which is not disclosed here.
- Green flag: Part of a large, growing retail group with genuine expansion plans
- Green flag: Emphasis on equality, diversity, and team culture
- Yellow flag: No salary disclosed — clarify award rate and hours at interview
- Yellow flag: Police check required — standard for retail but worth noting
Best suited to candidates wanting a stable, sociable first or second retail job with room to grow into store leadership.
For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service, while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group — an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More About You — Sales AssistantThe ideal candidate will have a customer-first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy, sales-driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.
Your Role- Providing high levels of customer service and building strong rapport
- Sound cash handling and EFTPOS operation
- Learn and maintain solid product knowledge across all pillars of the business
- Maintain high level of store standards; assist with merchandising and presentation
- Work towards budgets, targets and KPIs
- Assist with stock control and quality management
- Follow national legislation, WHS and security guidelines
- A passion for meeting and exceeding sales targets
- Proven ability to work within a fast-paced retail environment
- A happy, friendly and energetic personality
- A desire to deliver high-quality customer service
- Valid Police Check Report required if successful at interview stage
Would you like to know more? If you're passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
Please mention the word REWARDINGLY and tag RMTM4LjE5Ny4yMy4yNTU= when applying to show you read the job post completely (#RMTM4LjE5Ny4yMy4yNTU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Frequently Asked Questions
Is this Sales Assistant role available for remote or hybrid work?
Is a Police Check required to apply for this role?
What career progression is available after starting as a Sales Assistant?
What hours or shifts would I be expected to work?
Does this job suit Working Holiday Visa holders in Darwin?
