Customs Broker at Flexport - Trade Compliance Career in Columbus
Career & Market Insight
This Customs Broker / Customs Associate role at Flexport sits at the intersection of global trade compliance and high-growth tech logistics — a genuinely valuable career niche. Here's what professionals should know before applying.
Compensation: No salary is listed. Canadian customs brokers with a CCS designation typically earn CAD $50,000–$75,000/year at mid-level, with senior roles reaching CAD $85,000+. At a well-funded tech logistics company like Flexport, compensation may skew toward the higher end, but the omission is a mild yellow flag — ask specifically during interviews.
Skills you'll develop:
- Deep expertise in CBSA compliance, CARM, and Canadian import regulations — increasingly valuable as CARM rolls out
- Cross-border trade compliance in a tech-first environment
- Client relationship management at enterprise scale
- Experience with digital customs filing systems and G Suite in a high-volume operation
Culture signals: Flexport is a well-funded scale-up (Series E+) with a mission-driven culture and a strong emphasis on compliance rigor. The language — "obsession with client happiness," "see something broken? Fix it" — signals a startup-style ownership mentality even within a larger org.
Green flags: Growing company, regulated industry expertise is portable, remote-first for Canada. Yellow flags: Shift-based work limits flexibility; no salary disclosed; no clear promotion path mentioned. Best suited for someone building a compliance career in logistics/trade tech.
Headquarters: Canada Remote
About Flexport
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Help Streamline Our Customers' Customs Processes
The Opportunity
Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we're just getting started.
As a Customs Broker, you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods into Canada. Your work directly supports Flexport's end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality.
You Will:
- Create and submit customs entries for high-profile clients
- Digitally prepare and submit all documentation required for goods to clear with CBSA
- Maintain up-to-date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGAs)
- Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements
- Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport
- Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements
- Participate in training programs to enhance your knowledge of customs compliance and stay up to date on changes in customs regulations and industry practice
- Multiple shifts available
You Should Have:
- CCS (Certified Customs Specialist) Designation
- Good understanding of CARM (Canada Border Services Agency Assessment and Revenue Management)
- Strong attention to detail and organizational skills
- An obsession with client happiness — you succeed when they succeed
- Courage to challenge the status quo when logic and reason require it — see something broken? Fix it.
- Understanding of international trade and customs regulations (previous experience is a must)
- Familiarity with CBSA product classification and rulings
- Excellent communication, interpersonal, and organizational skills
- Proficient computer skills, including G Suite applications
- Willingness to learn and adapt to changing customs practices and regulations
- Ability to work well independently and in a team-oriented environment
- Strong work ethic and commitment to accuracy and compliance
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport, since we operate in a heavily regulated industry
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
To apply: https://weworkremotely.com/remote-jobs/flexport-customs-associate
Frequently Asked Questions
Is this Flexport Customs Broker role fully remote?
Is the CCS designation required to apply?
What is the salary for this role at Flexport?
What is CARM and why does Flexport require knowledge of it?
Can I work from outside Canada in this role?
