Employee Relations Specialist – Global HR Career at Remote in Columbus

About Remote

Remote is solving modern organizations' biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and a future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of our core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences, and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated, and ambitious, be part of our world. Apply now and define the future of work!

What This Job Can Offer You

As a critical extension of our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices — it's about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in 80+ countries.

On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You're not just part of a team; you're at the forefront of shaping the future of work.

The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.

As part of a larger employee Lifecycle team, the Specialist is also expected to contribute to process improvements and initiatives in line with Remote's strategic goals and values.

Key Responsibilities

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees.
• Provide sound guidance and manage clients' requests on various HR matters, including termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees, including workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
• Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including payroll, legal counsel, government bodies, and trade unions.
• Draft, tailor, and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboarding on Remote's internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, Time and Attendance, and other verticals to ensure all aspects of the employee exit are administered correctly and promptly.
• Serve as the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders.

• Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes.
• Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations.
• Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development, and overall customer and employee experience through the offboarding and employee relations processes.

Key Requirements and Characteristics

• Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience with a strong background in managing voluntary and involuntary exits (terminations) with care, sensitivity, and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations spanning various jurisdictions.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions, and effectively communicate recommendations to clients and internal stakeholders in ambiguous and unfamiliar environments.
• Basic understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome while maintaining professionalism and strict confidentiality.
• Business-level (advanced) proficiency in written and spoken English; additional languages are a plus.
• Aptitude and appetite to innovate and optimize processes, continuously identifying and implementing opportunities for automation and championing best practices.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to collaborate asynchronously on various tools and adapt to new and evolving systems.
• Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Proactive and self-motivated with a strong sense of ownership and accountability.
• Demonstrates strong automation and AI capabilities and AI fluency.

Practicals

• You'll report to: Manager, Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: EMEA

Compensation

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates.

Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.

The annual salary range for this full-time position is $46,500 – $104,650 USD.

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• Work from anywhere
• Flexible paid time off
• Flexible working hours (fully async)
• 16 weeks paid parental leave
• Budget towards co-working spaces, learning, and wellness (including gym memberships)
• Mental health support services
• Stock options
• Home office budget & IT equipment

How You'll Plan Your Day (and Life)

We work async at Remote, which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt, you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

Application Process

1. Interview with recruiter
2. Take-home exercise
3. Interview with future manager
4. Interview with team members (no managers present)
5. Interview with Senior Manager
6. Bar Raiser
7. Prior employment verification check

How to Apply

1. Please fill out the form below and upload your CV in PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don't have an up-to-date CV but are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status, and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. To learn more about Remote's AI guidelines, see here.

Please note we accept applications on an ongoing basis.