Office Experience Coordinator at Emplifi - Grow in Ops in Columbus
Career & Market Insight
This role is positioned as a step above traditional office administration — Emplifi explicitly frames it as a "business partner" function owning the experience of 100+ employees. That framing signals real ownership and visibility, which is valuable for career development in workplace experience or HR operations.
Skills you'll develop:
- Vendor negotiation and budget management — transferable to operations or procurement roles.
- Cross-functional stakeholder management (People, Finance, C-suite visibility in a 20,000-brand global company).
- Event coordination and employer branding through culture initiatives.
- AI tool adoption in an administrative context — increasingly in-demand across all industries.
Compensation context: No salary is listed, but Workplace Experience Coordinator roles in Prague typically range from CZK 45,000–70,000/month (≈ €1,800–€2,800) depending on experience. Given Emplifi's global scale and tech-sector positioning, compensation is likely competitive within the Czech market.
Green flags: Unlimited PTO, flexible culture, AI-first tooling, and genuine autonomy ("you don't need to be micromanaged") suggest a mature, trust-based environment. Karlín is Prague's tech hub, and Emplifi's 20,000+ client base signals organizational stability.
Watch for: The role is single-location with no clear remote component, which may limit long-term flexibility. Career progression into regional or global facilities leadership would depend on headcount growth.
About Emplifi
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.
About the Role
We're looking for a Workplace Experience Coordinator to join our Facilities team in Prague — Emplifi's largest global hub. This is not a traditional facilities role. You'll be a business partner who owns the day-to-day experience of 100+ people: anticipating problems before they surface, keeping the office running seamlessly, and making Prague a place people are genuinely proud to work in.
What You'll Do Here
Prague Office Operations (Local Ownership)
- Daily Excellence: Ensure the Prague office is a functional, safe, and inspiring environment for our teams.
- Reception Coordination: Coordinate reception activities when required, including managing deliveries and incoming mail, handling postal services and post office visits, welcoming and assisting visitors, and ensuring meeting rooms are prepared with refreshments for guests.
- Building & Facility Coordination: Liaise with building management, main reception, maintenance staff, and other facility service providers to support smooth office operations.
- Vendor Management & Transitions: Manage and coordinate external service providers; support the team in switching or auditing vendors to ensure the best value for the company.
- Health & Safety: Maintain local H&S standards, fire safety protocols, and ensure all office equipment is regularly serviced.
- Supply Chain: Oversee procurement for office supplies, kitchen stock, and snacks, maintaining high standards while optimizing costs.
- Internal Logistics: Coordinate physical office needs, including internal moves, furniture adjustments, and managing storage spaces.
People, Culture & Finance Cooperation
- Community Building: Organize local office events, wellness workshops, and celebratory moments (e.g., Kids' Day, Holiday events), including coordinating event communications and announcements on Slack and the company Event Calendar.
- Financial Administration: Manage the local office budget, process invoices, and ensure the "4-eyes principle" is followed for all facility-related payments.
- Onboarding: Provide a warm welcome and office orientation for all new hires in the Prague office as well as remote locations virtually.
What You'll Bring to Us
- At least 3 years of professional experience in office management, facilities, or high-level administration.
- A self-directed professional who doesn't need to be micromanaged — you see a problem and own the solution.
- Enjoyment of working in a close-knit team where responsibilities are shared and everyone supports each other.
- Fluency in Czech and English is essential (daily communication with local employees, vendors, and global stakeholders).
- Proficiency in Google Workspace (Docs, Sheets, Slides) and a natural ability to learn new software for space and subscription management.
- A basic understanding of (or strong curiosity about) how AI tools can help automate routine administrative tasks; openness to using AI to improve efficiency and streamline workflows.
What We Offer
- International and fast-paced environment
- Chance to work with the world's biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
- AI-first workplace, with access to leading AI tools (ChatGPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Work in a modern office in Karlín, with a large terrace and our own grill
- There's more as well — speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Frequently Asked Questions
Is this role remote or hybrid?
Is Czech language fluency required?
What level of experience is expected for this role?
Does the role include budget responsibility?
What kind of AI experience is needed?
