Senior Post Closing Manager Role at Pylon Fintech in Columbus
Career & Market Insight
This is a senior individual contributor / operator role at an early-stage fintech startup backed by high-profile investors including Peter Thiel and QED. The title "Technical Oversight - Post Closing" undersells the seniority — this person effectively owns the capital flow integrity of Pylon's mortgage delivery pipeline, a mission-critical function.
Compensation signals: No salary is listed, which is common at early-stage startups where equity is a significant component. Early-stage equity at a Thiel-backed fintech with compounding revenue is meaningful upside. Market rates for senior post-closing/delivery managers in fintech typically range from $90K–$130K+ annually in the US, depending on location and company stage.
Skills you'll develop:
- End-to-end mortgage delivery operations at scale — a rare, high-value skill set
- Multi-investor relationship management and rebuttal negotiation
- Offshore team leadership and SLA governance
- Process design and root-cause analysis in a regulated financial environment
Green flags: High ownership, early equity, former-founder culture, real revenue traction, and backing from credible fintech investors (QED, Citi). The "at-cost mortgages" benefit is unique and genuinely valuable.
Red flags to consider: The culture is explicitly demanding — "not for those seeking comfort" is a signal of long hours and high pressure. No salary transparency may indicate negotiation leverage is limited. This role demands deep US mortgage industry expertise, limiting lateral entry from other finance verticals.
Best suited for a seasoned mortgage operations professional ready to step into a high-stakes, high-reward startup environment.
About Pylon
America's $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build wealth. But while every other financial instrument has been simplified to an API call, mortgages are still assembled by hand.
We started from zero and created the first vertically integrated mortgage platform that turns origination into a single API.
Publicly traded companies and the country's largest originators are already building on Pylon. Revenue is compounding monthly. We're backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.
Working at Pylon isn't for those seeking comfort. The people who thrive here have high agency, strong opinions, and a track record of delivering outcomes without direction. Many of us are former founders. We move quickly, challenge each other directly, and take full ownership of results. It's hard work, but it will be worth it.
Join us in building America's mortgage rails.
About the Role
We are hiring a Technical Oversight - Post Closing to own loan delivery, purchase timelines, and post-closing issue resolution across our investor and whole-loan channels. This role is accountable for ensuring closed loans are delivered cleanly, purchased quickly, and resolved efficiently when issues arise.
You will serve as the primary owner of investor delivery and rebuttals, as well as the main point of contact for sellers whose loans we purchase and the investors we sell to. This is a hands-on role for someone who has independently managed suspense, negotiated rebuttals, and understands how post-closing execution directly impacts cash flow, credibility, and risk.
This role operates post-close, with full authority once loans fund, and plays a critical role in protecting capital and scaling delivery operations.
Key Responsibilities
Delivery Ownership & Execution
- Own end-to-end delivery of closed loans to investors and whole-loan purchasers, ensuring timely submission and purchase
- Build and maintain investor-specific delivery checklists, eligibility gates, and suspense prevention controls
- Own the day-to-day execution and performance of offshore post-closing and delivery teams, ensuring work is completed accurately, on time, and in alignment with investor delivery standards
- Track and manage purchase timelines, days-to-cash, and aging inventory
Suspense, Rebuttals & Issue Resolution
- Manage all investor suspense, rebuttals, and curative documentation through final purchase
- Act as the primary escalation point for delivery disputes, exceptions, and delayed purchases
- Partner with legal and compliance on complex delivery issues or investor challenges
Investor & Seller Communication
- Serve as the primary point of contact for investor delivery and post-purchase review teams
- Manage communications with correspondent sellers whose loans we purchase, including suspense requests, rebuttals, and resolution timelines
- Ensure external communications are accurate, timely, and aligned with contractual and delivery requirements
Reporting, SLAs & Continuous Improvement
- Own reporting on delivery performance, including first-pass purchase rates, suspense rates, rebuttal cycles, and cash timing
- Set and enforce post-closing delivery SLAs, holding internal teams accountable
- Perform root-cause analysis on delivery issues and drive process improvements to reduce repeat defects
Qualifications
- 7+ years of post-closing and investor delivery experience, with flexibility for candidates who demonstrate deep, multi-investor ownership
- Proven experience independently managing delivery, suspense, and rebuttals across multiple investors
- Prior role as an escalation point for delayed purchases, delivery disputes, or investor exceptions
- Experience designing, improving, or rebuilding post-closing and delivery workflows
- Strong working knowledge of LOS platforms and investor delivery portals
- Ability to track, analyze, and report on delivery performance metrics and cash timing
- Excellent written and verbal communication skills, with comfort engaging directly with investors and sellers
- High attention to detail, strong judgment, and a bias toward ownership and accountability
What This Role Is Not
- Not a checklist-only post-closing role
- Not limited to document trailing or file indexing
- Not a passive coordination position
- This role owns outcomes: delivery quality, purchase timing, and issue resolution
Benefits
- Ownership: Meaningful early-stage equity in Pylon
- Healthcare: Top-tier medical, vision & dental with dependent support
- 401(k): Ability to save for your future
- Flexible Time Off: Be on when you're on and off when you're off
- Hardware Allowance: $2,000 to upgrade your workspace
- Annual Off-sites: Fully paid team off-sites
- At-cost Mortgages: Financing support for your next home
Frequently Asked Questions
Is this post closing role at Pylon fully remote?
What experience is required for this role?
Does Pylon offer equity compensation for this role?
Will I manage a team in this post closing role?
What mortgage systems knowledge is needed for this position?
