Developer Support Engineer at Supabase | PostgreSQL in Columbus
Career & Market Insight
A strong career move for technical support professionals eyeing the developer tools space. Supabase is one of the fastest-growing open-source infrastructure companies globally — $1B+ raised, 540K+ community members — putting this role at the center of a high-visibility product used by hundreds of thousands of developers.
Skills you'll develop and market value:
- Deep PostgreSQL expertise — one of the most in-demand database skills in 2024–2025, valued across backend, data engineering, and DBA career paths.
- Hands-on experience with a full modern backend stack (Auth, Storage, Edge Functions, Realtime, Vector Search).
- Open-source community engagement via GitHub — builds a visible public track record.
- Cross-functional exposure: working alongside product engineering and growth teams accelerates progression toward DevRel, Solutions Engineering, or senior technical roles.
Green flags in this posting:
- ESOP equity at a Series F company — meaningful upside potential.
- 100% health insurance coverage is above-average for a fully remote company.
- Async-first culture and professional development budget signal genuine investment in employees.
- No salary disclosed — common for globally distributed companies, but worth negotiating based on your location and experience level. Market rate for senior developer support engineers globally ranges from $60K–$120K USD depending on region.
Career trajectory: This role suits someone 3–5 years into a technical support or developer-facing career looking to move deeper into developer tools, infrastructure, or eventually a DevRel or Solutions Architect path.
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. Database administration experience is a plus.
- An excellent communicator with fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus: Familiar with popular JavaScript frameworks like React, Vue, and Svelte, and some experience with Node.js.
- Bonus: A degree in Computer Science.
Timezones & Logistics
- Full-time position requiring availability in European time zones (no overnight shifts — Supabase does not believe in their sustainability).
- This position covers Monday through Friday.
What We Offer
- Fully Remote: We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP: Every team member receives equity ownership in the company. We want everyone to share in the upside of what we're building together.
- Tech Allowance: Use this budget to set up your ideal work environment — laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits: Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are.
- Annual Off-Sites: Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun.
- Flexible Work: We operate asynchronously and trust you to manage your own time.
- Professional Development: Every team member receives an annual education allowance to spend on courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it's in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support — not replace — existing tools and communities.
Frequently Asked Questions
Does this role require working from a specific country?
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