Senior Dynamics 365 Developer - AI-Enabled CRM Role in Columbus

The pioneer in forensic utility bill auditing. Since 1991 we've recovered $700M+ for 16,000+ commercial buildings, on pure contingency. No recovery, no fee. Our in-house software is the engine behind that recovery.

What excites you?

UtiliSave is becoming a modern, AI-enabled company, and this role helps drive that change. You will own your work from start to finish, with no one else picking it up to finish it for you.

This probably won't suit you if you only work inside an existing playbook. We are building the standards, the tools and a modern way of developing software as we go, and we need people who help write them.

If you're curious, you look past the obvious answer, and a hard problem makes you more interested instead of less, UtiliSave could be the right place for you.

What you will be building

We build our CRM and portals ourselves, on Microsoft Dataverse and the Power Platform: Power Apps, Power Pages and Power Automate, with Dynamics 365 where it earns its place. This is not an out-of-the-box CRM. It is heavily customized to fit how our auditors and clients work. Some of it is live, some of it is in build, and all of it has to be reliable enough that auditors and clients depend on it daily. You will help take it from working to production-grade, and you will build the automation that removes manual work across departments.

Responsibilities

• Own configuration, customization and integration work on the CRM, from discovery through post-go-live support.
• Build and support Power Automate flows, Power Apps and Power Pages portals that cut manual work.
• Work from solutions, source control, pull requests and test environments. Schema changes go through review, not straight into production.
• Use AI-assisted tools (Claude Code or Cowork preferred) as a normal part of implementation, testing and documentation, and help others on the team do it well.
• Sit with business stakeholders, turn what they need into platform changes, and tell them plainly when something is a bad idea.
• Write and maintain documentation as part of delivery.
• Work as a peer on CRM architecture decisions and help mentor as the team grows.
• Track all work in Jira, with estimates and task breakdown before development begins.

Requirements

• 5+ years of professional software development.
• Hands-on Dataverse and Power Platform work: tables, relationships, security roles, Power Automate and Power Apps. Power Pages is a strong plus.
• Dynamics 365 experience: configuration, plugins, workflows, third-party integrations.
• C# and/or JavaScript for platform customization. Comfort with SQL Server.
• Real use of AI-assisted development tools on production work with a team, including code review and release practices. Claude Code or Cowork preferred; Copilot or Cursor accepted.
• Clear writing and speaking. You will be in the room with the business.
• You work well independently on a small, fully remote team.

Nice to have

• Utility, energy or another data-heavy services business background.
• Power BI or SSRS report building.
• Experience mentoring other developers.

Schedule and eligibility

Fully remote, 9:00 to 6:00 Eastern. Must be based in a US state within one hour of Eastern time. Must be authorized to work permanently in the US. We do not sponsor visas.

Compensation & Benefits

$95,000 to $105,000 base plus annual performance bonus. 401(k) with company match, health, dental and vision insurance, flexible spending accounts, paid time off and 11 paid holidays.