Junior Scrum Master at Vonage - SAFe Career Path in Columbus
Career & Market Insight
This role is positioned as an entry-to-mid level Scrum Master within Vonage's Lean Agile Center of Excellence (LACE) — a rare opportunity to gain hands-on SAFe implementation experience at scale, rather than just holding a certification. For career-focused professionals, this is a meaningful differentiator.
Compensation context: No salary is listed, which is a mild red flag for transparency. Junior/mid Scrum Masters in Poland typically earn PLN 8,000–15,000/month (~€18,000–42,000 annually). At a global company like Vonage (a Ericsson subsidiary), compensation should be at or above the upper end of that range.
Skills you'll develop:
- SAFe framework implementation — in high demand at enterprise-scale organizations
- Facilitation of PI Planning and large-scale Agile ceremonies
- Stakeholder communication across multicultural, distributed teams
- Data-driven performance tracking and impediment removal
Green flags: Clear career progression path toward Release Train Engineer (RTE) is explicitly mentioned. Working within a LACE at a global tech company means exposure to enterprise Agile transformation, which is highly marketable. Unlimited PTO, learning stipends, and conference reimbursement signal an employee-growth culture.
Caution: Vonage is in a consolidation phase post-acquisitions, which can mean organizational turbulence. The role requires resilience and adaptability — useful skills to develop, but worth asking about team stability in interviews. Overall, a solid early-career launching pad for aspiring Agile coaches or RTEs.
Headquarters: Poland, Wrocław (Remote)
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
We are seeking a dynamic and pragmatic Scrum Master to join our diverse global team. As a Scrum Master, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the first step in their career supported by an experienced Agile team.
Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing the Scaled Agile framework (SAFe) across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving SAFe implementation you won't get from training or certification.
Your key responsibilities:
With the support of the LACE team you will help to drive the Agile transformation across Vonage. Your role will focus specifically on introducing a strong Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events.
- Train, mentor, and support teams to introduce and follow agile values, principles, and practices.
- Use a data-driven approach to help teams monitor their performance and drive a culture of continuous improvement.
- Encourage open communication and active participation within and between teams.
- Identify and address impediments that could hinder the team's progress or productivity. Collaborate to find solutions and eliminate obstacles.
- Foster effective communication between team members and stakeholders. Ensure information flows smoothly and that everyone is aligned with the team's goals and priorities.
- Support the Release Train Engineers with planning for and running SAFe events such as PI planning.
What you'll bring:
Some experience as a Scrum Master with an awareness of one or more Agile methodologies such as Scrum, Kanban, or XP will be useful to succeed in this role. Transferable experience from different career paths is welcomed.
The ideal candidate will be enthusiastic and open-minded and will be able to give examples of their pragmatic and outcome-driven approach. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their resilience and creativity when facing challenges. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial.
Required:
- Familiarity with Agile principles and methodologies, such as Scrum, Kanban, and XP.
- Strong interpersonal and communication skills, with the ability to foster teamwork and collaboration.
- Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress.
- Resilience and a problem-solving mindset, with the ability to not just identify issues but help find solutions.
- Eagerness to learn and adapt to new processes and tools.
- Ability to inspect and adapt in a dynamic environment.
Experience we consider a plus:
- Previous experience in project management, software development, or Agile is a plus.
- There is scope for the right candidate to progress to a Release Train Engineer role in time, so familiarity with SAFe would be useful.
- Familiarity with Atlassian suite (Jira, Confluence).
How you'll benefit:
- Unlimited Discretionary Time Off
- Private Medical Insurance with the option to add dependents at your own cost
- Multisport Gym Membership
- Educational Assistance Reimbursement Program
- Lunch and Learn Sessions
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
- Three Paid Volunteer Days a Year
- Reimbursement for the costs of prescription glasses
- Maternity and Paternity Leave
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands — such as Airbnb, Viber, WhatsApp, and Snapchat — accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location.
To apply: https://weworkremotely.com/remote-jobs/vonage-junior-scrum-master
Frequently Asked Questions
Is this Scrum Master role fully remote or does it require working from the Wrocław office?
What Agile experience is required to apply for this position?
Is there a career progression path from this Junior Scrum Master role?
What is the salary for this Junior Scrum Master position at Vonage?
Does Vonage offer training and professional development support for this role?
