Senior Sales Ops Manager – $165K, SVP Partner Role in Columbus

Job Summary

REE Medical is looking for a strategic, hands-on partner to the SVP of Sales. You'll strengthen how our inside sales organization runs — finding operational gaps, bringing together cross-functional teams to fix them, and turning data into decisions that grow conversion and sales units. This role fits someone who knows call center sales, lives in the data, and gets things done across teams.

You'll work closely with Training and Operations leadership, as well as Marketing, Technology, Data Analytics, and sales leadership. You'll provide input on key decisions and represent the SVP in sales meetings and leadership updates when needed.

Key Responsibilities

Cross-Functional Problem Solving & Process

• Identify gaps in lead flow and sales processes, including lead field mapping, data integrity, and round robin functionality.
• Bring in the right partners (Training, Operations, Marketing, Technology, Data Analytics) and coordinate a solution through to resolution.
• Make sure every fix ends in a documented process, and that the process is followed going forward.
• Provide feedback and input on the lead policy and sales process flows, recommending updates as the business evolves.

Lead Allocation & Management

• Help shape lead allocation and lead management strategy to improve conversion.
• Manage lead distribution day to day, including turning round robin on and off and moving leads strategically.
• Manage the queue schedule, aligning IC queue coverage with lead volume and business needs.

Analytics & Insights

• Analyze sales, lead, and call metrics to find patterns, trends, and areas of opportunity.
• Build and maintain Salesforce reports and dashboards, plus Excel analysis.
• Turn findings into clear recommendations that drive strategic decisions.

Technology & Systems

• Manage the queue of outstanding sales technology requests. Confirm scope of work and priority with the technology developers, and track delivery.
• Administer Calendly for the sales team.

New Hire Onboarding Success

• Make sure new hires are fully set up as they finish training, with systems access, tools, schedules, and leads in place to hit the ground running.
• Partner with training and sales leaders to close setup gaps and build a repeatable new hire readiness checklist.

Leadership Partnership & Communication

• Prepare PowerPoint presentations for sales meetings and executive leadership.
• Represent the SVP when needed: lead sales meetings, present updates to leadership, and provide input on key decisions.
• Partner closely with sales, Training, and Operations leadership to improve efficiency and execution.

Qualifications

• At least 5 years of sales experience, ideally in inside sales or call center sales
• Call center sales experience
• Advanced Excel skills (pivot tables, lookups, data modeling)
• Strong Salesforce reporting and dashboard skills
• A track record of solving problems across teams and following through to a documented, lasting fix
• Strong analytical skills, with the ability to spot patterns and turn data into recommendations
• Strong PowerPoint skills, and comfort presenting to sales teams and executives
• Sound judgment and the ability to give leadership well-reasoned recommendations

Preferred Qualifications

• Program or project management experience (formal certification a plus)
• Calendly administration experience
• RingCentral (RingCX) experience strongly preferred
• Spekit experience a plus
• Experience with lead routing, round robin, and lead allocation strategy
• Experience gathering requirements and setting priorities with technology or development teams

Who You Are:

• Collaborative: you work well with others and build trust across teams.
• Open-minded: you're willing to learn and grow, and you welcome other points of view.
• An owner: you see a problem, take it on, and see it through.
• Organized: you juggle many priorities and keep work moving.
• A clear communicator: you can explain the data and the plan to any audience.

What Success Looks Like:

In the first 2–4 months, you'll have a handle on how to get things done at REE Medical and will be closing process gaps on your own. Over time, you'll be measured on:

• Higher conversion and more sales units
• Greater efficiency through the sales leaders
• Trend analysis that informs strategic decisions

What REE Offers You

At REE, we believe in empowering our employees to thrive both personally and professionally. When you join our team, you become part of a dynamic and inclusive work environment where innovation and collaboration are celebrated.

Comprehensive Benefits Package

• Competitive salary: $150,000–$165,000 depending on experience
• Health, dental, and vision insurance with company-sponsored life insurance
• Retirement savings plan with company match
• Vacation time off, sick time off, and holidays

Career Development Opportunities

• Ongoing training and development programs
• Opportunities for advancement within the company
• Annual company conference and team off-site meetings

Work-Life Balance

• Flexible work schedules
• Remote-first environment with companywide conferences annually
• Employee assistance program for personal and family well-being

Perks and Rewards

• Employee discounts on products and services through Insperity
• Recognition programs for outstanding performance
• Company-sponsored social events and activities

Join us and discover a rewarding career where you can make a difference and grow professionally.

REE is only able to hire US citizens or those who are authorized to work in the US as full-time employees (we do not provide visa sponsorship).

This information is provided in compliance with Equal Pay Regulations across the US and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

REE Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Not open to 3rd party recruiters or submissions.

REE will never ask for personal information or to purchase anything during the interview process. Only communications from a @reemedical.com domain are representative of REE Medical, LLC.