Service Development Consultant at BCD Travel - Career Growth in Columbus
Career & Market Insight
Work-Life Balance Signals: BCD Travel explicitly offers flexible working hours, remote options, and generous vacation days. The mention of mental, physical, and financial wellbeing tools signals a company investing in employee wellness beyond just salary. This is a positive indicator for sustainable long-term employment.
Compensation vs. Market: Salaries vary significantly by country. The German range (€53k–€62k) and Netherlands range (€42k–€60k) are competitive for a mid-level consultant role in those markets. The Spain range (€28k–€38.5k) is below the European average for similar roles but reflective of local market rates. Poland's PLN 78k–125k (~€18k–€29k EUR equivalent) is competitive locally. Always benchmark against your specific city's cost of living.
Skills You'll Develop:
- Corporate travel technology expertise (GDS, OBTs, fulfillment tech) — niche but highly valued in travel management
- Cross-functional stakeholder management across multinational organizations
- Process design and standardization at enterprise scale
- Project management and business analysis
Career Trajectory: BCD Travel is one of the world's largest corporate travel management companies ($22.9B in 2024 sales). This role sits in a Service and Commercial Development team — a strategic function with visibility across operations and leadership. It's a solid stepping stone toward senior consultant, product management, or regional operations roles.
Green Flags: EU Pay Transparency commitment, no salary history requests, inclusive hiring language, and a global 15,000+ employee network offering internal mobility. Watch for: the hybrid requirement in Poland may not suit those wanting full flexibility in Warsaw specifically.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Consultant, Service Development (Remote)
Full time — Spain, Netherlands, Czech Republic, Denmark, France, Germany, Poland, United Kingdom
If you are located in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you are located in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week.
The Consultant, Service Development will contribute to the successful delivery of projects and initiatives within the Service and Commercial Development team. This position will collaborate with stakeholders across the organization to ensure understanding of each initiative and its impact, assuring that the solutions created address the business requirements.
The role serves as support for project task completion, working closely with Operations and local leaders to implement business best practices for the assigned areas. It also coordinates resources and acts as subject matter expert for the successful implementation of new processes, technology, and multinational practices based on local specifics.
As a Consultant, Service Development, you will:
- Support initiatives and ensure all project standards are adhered to and the agreed business benefits are realized
- Serve as a process, project, and/or product subject matter expert
- Serve as liaison point between the account, the region, and the project team
- Facilitate effective communication as required for successful project completion
- Coordinate resources for successful implementations of new processes, standardizations, and technology
- Analyze business issues and define possible solutions aiming for the best productivity increase
About you
- Prior corporate travel industry experience including customer-facing agency operations
- Proficient in customer discovery and documentation
- Thorough knowledge of all aspects of BCD Travel's internal operational processes and services
- Extensive knowledge of BCD Travel client and internal technologies (GDS, scripts, TA, OBTs, fulfillment technology, etc.)
- Good communication and influencing skills with a proven history of successfully collaborating with internal and external stakeholders
- Strong organizational and project management skills
- Excellent oral and written English language skills
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Salary ranges by country (annual gross):
- Spain: 28,000 – 38,500 EUR
- France: 33,000 – 36,000 EUR
- Poland: 78,000 – 125,000 PLN
- Germany: 53,000 – 62,000 EUR
- Netherlands: 42,000 – 60,000 EUR
- Czech Republic: 750,000 – 820,000 CZK
The final salary offered will ultimately depend on the candidate's qualifications, experience, and location, and will be determined in line with internal equity. BCD Travel does not request salary history and is committed to equal pay in line with the EU Pay Transparency Directive.
About BCD Travel
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us:
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about a role but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
Frequently Asked Questions
Is this role truly remote or is there an office requirement?
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Does BCD Travel request salary history during the application process?
