ServiceNow Alliance Executive - Career Growth at Vonage in Columbus
Career & Market Insight
The ServiceNow Alliance Executive role at Vonage sits at the intersection of two high-growth markets: cloud communications (UCaaS/CCaaS) and the ServiceNow ecosystem. This is a strong career move for professionals looking to specialise in strategic alliances and partner-led growth — one of the fastest-growing GTM motions in enterprise SaaS.
Compensation context: No salary is disclosed. UK Alliance Executive/Partner Manager roles at companies of Vonage's scale (Ericsson-owned, global) typically range from £60,000–£90,000 base, with OTE potentially adding 20–40% via performance incentives. Benchmark against similar roles at Cisco, RingCentral, or Twilio when negotiating.
Skills you'll develop:
- ServiceNow and Salesforce ecosystem expertise — highly portable and in strong demand
- Executive stakeholder management and cross-functional influence
- GTM strategy design and joint pipeline development
- Partner enablement and channel development
Green flags: Vonage's backing by Ericsson provides enterprise stability. The role has clear revenue accountability, which is valuable for building a measurable track record. Unlimited PTO and remote flexibility signal a trust-based culture.
Watch for: Alliance roles can be high-pressure with performance targets tied to indirect revenue (referral pipeline), which is harder to control than direct sales. Clarify how quota is set and how attribution is measured. Also confirm whether the ServiceNow partnership is already mature or still being built — the answer significantly changes day-to-day complexity.
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Sales Mission
At Vonage, we're redefining how businesses communicate in today's fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative — committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.
As a ServiceNow Alliance Executive, you'll be at the forefront of our ServiceNow ecosystem strategy — expanding our footprint and influence by building and managing powerful relationships.
Why this role matters:
The ServiceNow Alliances team is a key growth engine for Vonage — driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.
We're looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you — keep reading!
Your key responsibilities:
- Drive ServiceNow referral business
- Build, nurture, and manage relationships with ServiceNow teams and ecosystem partners
- Align Vonage's sales reps with their ServiceNow counterparts to generate pipeline and close opportunities
- Own executive alignment and sales engagement — position Vonage as ServiceNow's top communication partner
- Plan and lead joint field events with ServiceNow (both partner-facing and customer-facing)
- Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes
- Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders
- Drive execution of regional go-to-market strategies with ServiceNow and other alliance partners
- Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates
- Represent Vonage at industry events, promoting our brand and ecosystem value
- Manage technical and business escalations to maintain partner success and deal velocity
- Execute against established revenue, activity, and relationship goals
- Support ongoing optimization of alliance processes to enhance partner program impact
Who you are:
- A relationship-driven professional who thrives in a partner-centric ecosystem
- Experienced in working with alliances, channel sales, or ecosystem partnerships
- Strategic and detail-oriented with a passion for joint value creation and partner enablement
- Capable of influencing cross-functional teams and engaging with executive-level stakeholders
- An excellent communicator — able to tailor messages to various audiences and formats
- Comfortable analyzing complex data and solving problems with a collaborative mindset
- Experience within the ServiceNow ecosystem is a plus
What you'll bring:
- Bachelor's degree in Sales, Marketing, Business, or a related field
- Proven experience in Alliance Partner Management, Partner Sales, or Channel Development
- Strong track record of recruiting, onboarding, and enabling partners
- Prior experience or familiarity with the Salesforce ecosystem is a must
- Prior direct sales experience is a huge plus
- A desire to succeed and a "get-it-done" attitude
How you'll benefit:
- Competitive base salary + performance-based incentives
- Fully remote flexibility
- Dynamic, inclusive, and supportive team culture
- Career advancement opportunities with a clear growth path
- Comprehensive health, dental, and vision benefits
- Unlimited discretionary PTO and tuition reimbursement
- Opportunities to work on industry-defining technologies and partnerships
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. Your talent will further help brands — such as Airbnb, Viber, WhatsApp, and Snapchat — accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location.
Frequently Asked Questions
Is this ServiceNow Alliance Executive role fully remote?
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