Senior Director PS at Keyfactor - Grow in Cybersecurity in Columbus
Career & Market Insight
This is a senior executive-level role (Senior Director) at a cybersecurity scale-up with genuine enterprise and government clients globally. For seasoned Professional Services leaders, this represents a high-visibility opportunity to own the P&L and strategy of a global function.
Compensation benchmark: Senior Director of Professional Services in the UK cybersecurity sector typically commands £130,000–£180,000+ base, with bonus and equity common at this level. The posting offers no specifics, so candidates should negotiate proactively based on team size and revenue responsibility.
Skills this role develops:
- Global P&L ownership and financial accountability in a SaaS/security context
- Executive stakeholder management across enterprise and government sectors
- Leading transformation and scaling professional services orgs internationally
- PKI/cryptographic identity and AI trust infrastructure domain expertise
Culture signals: Keyfactor presents as a growth-stage, mission-driven company with a relatively flat but fast-moving culture. The emphasis on autonomy, entrepreneurial environment, and monthly cross-functional development meetings suggests a maturing startup rather than a bureaucratic enterprise.
Green flags: Strong DEIB commitment, global volunteer days, transparent core values, and Second Fridays off signal employee-centric culture. Watch for: The 25% travel requirement and a global scope from a UK base may create pressure around timezone coverage. Ensure team size and headcount authority are clearly scoped during interviews.
About Keyfactor
Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!
Title: Senior Director, Professional Services
Location: United Kingdom (Remote)
Experience: Managerial
Job Function: Professional Services
Employment Type: Full-Time
Industry: Cost of Goods Sold
Travel Requirements: 25%
About the Position
The Senior Director of Global Professional Services provides visionary leadership in Global Professional Services, driving strategic initiatives and overseeing transformational projects. Builds key executive relationships, ensures financial health, establishes global standards, drives innovation, and fosters a culture of high performance and continuous improvement throughout the organization.
Job Responsibilities
- Provide visionary leadership for the entire Global Professional Services organization, driving strategic initiatives and organizational growth.
- Develop and execute long-term strategies to enhance service delivery, customer satisfaction, and business performance.
- Lead a team of Directors, ensuring alignment with organizational goals and strategic objectives.
- Drive large-scale transformation initiatives to improve operational efficiency and service quality.
- Build and maintain relationships with key executive stakeholders, both internal and external.
- Oversee the financial health of the Professional Services organization, ensuring sustainable growth and profitability.
- Represent the organization in top-tier customer engagements, industry conferences, and executive briefings.
- Establish and enforce global standards, processes, and best practices for project delivery.
- Drive innovation and the adoption of cutting-edge technologies to stay ahead of industry trends.
- Ensure global compliance with regulatory requirements, industry standards, and contractual obligations.
- Champion a culture of high performance, accountability, and continuous improvement across the entire organization.
Minimum Qualifications, Education, and Skills
- Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or equivalent experience.
- Deep knowledge in a technical, MSP, or software consulting capacity with commensurate leadership experience.
- Capability to lead organizational change, influence company-wide strategy, and drive business growth.
- Complex reporting capabilities with Excel or other BI software, with the ability to use data to effectively communicate and persuade an audience.
- Visionary leadership, advanced strategic planning, and exceptional stakeholder engagement.
- Strong and effective communication skills in a consultative manner with customers and internal/external stakeholders.
- Advanced, methodical, and expedient business troubleshooting and problem-solving abilities without needing escalation to other leaders.
- Consistently speaks with confidence to technical, non-technical, and executive audiences internally and externally, effectively de-escalating any situation.
- Demonstrates advanced interpersonal communication and writing abilities with autonomy.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month, excluding November and December due to the holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment — a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent Development and Cross Functional meetings to support professional development.
- Regular All Hands meetings followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Frequently Asked Questions
Is this role fully remote or is office attendance required?
What is the salary for this Senior Director position at Keyfactor?
What does the 25% travel requirement mean in practice?
What kind of team will the Senior Director be leading?
What are the key benefits offered for UK-based employees?
