SDR at Vonage - Grow in CPaaS & Telecom B2B Sales in Columbus

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. Vonage API solutions empower organizations to build custom omnichannel communications structures — reaching and engaging customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why This Role Matters

As a Sales Development Representative, you will be responsible for creating, identifying, and qualifying new sales opportunities in the Network Powered Solutions vertical. You will be a key driver of Vonage's growth by identifying, engaging, and qualifying new business opportunities within the Telecom Ecosystem (mobile network operators, virtual network operators, internet service providers, and regional service providers).

You will be the very first point of contact a potential customer has with Vonage API, playing a vital role not only in generating sales pipeline, but also in helping refine sales and marketing strategy based on your interactions with prospects.

There are tremendous growth opportunities within this position and team. You will have the chance to learn and develop skills in B2B technology sales and marketing. We are growing rapidly and expect our SDRs to grow into more senior positions across the organization as they gain experience and achieve higher levels of performance.

Your Key Responsibilities

• Perform outbound prospecting activities and contact potential clients through phone/video calls, emails, LinkedIn, or other channels
• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
• Develop a deep understanding of the U.S. Network Powered Solutions market, including key players, buying cycles, technical terminology, and competitive dynamics
• Keep meticulous and detailed notes updated in our CRM system
• Articulate Vonage's API portfolio (SMS/messages, Voice, Video, Authentication) and the differentiated value it delivers to network operators and service providers
• Schedule qualified meetings and demos for our Account Managers
• Collaborate with marketing, account managers, and sales leadership to optimize performance
• Achieve monthly targets for number of qualified appointments and new sales opportunities
• Develop and maintain a territory plan with Account Managers from your assigned geography
• Maintain strong working product knowledge of Vonage's API product suites
• Support Vonage API marketing efforts by assisting in online and other marketing campaigns

What You'll Bring

Required:

• 2+ years of Sales Development, lead generation, and/or sales experience in B2B environments, especially in the software industry
• Ability to speak and write in English at a professional level
• Strong cold calling, video-call, and personalized email creation experience
• Self-motivated and self-organized: you take ownership of your territory and bring creative, research-driven thinking to every outreach
• CRM and LinkedIn experience required. You will be trained on our tech stack: Salesforce, Gong and Gong Engage, LinkedIn Sales Nav, ZoomInfo, Lusha, and Gen AI tools
• Outbound experience targeting network operators, wholesale carriers, and/or telecom providers

Experience We Consider a Plus:

• Prior exposure to CPaaS, cloud communications, or API-based solutions
• Familiarity with A2P SMS, SIP trunking, or wholesale voice routing concepts
• Highly collaborative mindset — our success is together, not alone
• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
• Goal-oriented mindset
• Creativity around new ideas to help the team be successful

Where You Will Work

This position offers a fully remote work arrangement based out of Mexico.

Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How You'll Benefit

• Medical Insurance
• Group Life Insurance
• Meal Card (Pluxee Tienda Card)
• Volunteer Time (VTO)
• Ericsson Care Line
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

This is a salaried role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split. #LI-ML1

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who We Are:

Vonage is a global cloud communications leader. Your talent will further help brands — such as Airbnb, Viber, WhatsApp, and Snapchat — accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location.