Lead Growth Analyst - MMM & Marketplace Analytics Role in Columbus

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified

TrustedHousesitters is a fast-growing, direct-to-consumer marketplace that is redefining pet care and travel.

Here at TrustedHousesitters, we're on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We've built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.

We've already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. Our goal is to grow to 1 million members and make TrustedHousesitters the world's most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet — we want that to be every single minute.

We are looking for an analytical and commercially minded Lead Growth Analyst to join our Marketing Analytics team. You will lead analysis on some of our most important growth questions, taking ownership of analytical workstreams end to end — from framing the business question and exploring the data through to clear recommendations and supporting execution.

A key part of the role will be helping teams make better growth and investment decisions, bringing together signals from channel performance, customer behaviour, and experimentation. You will partner closely with Growth, Marketing, and Product teams, acting as a trusted thought partner.

Key Responsibilities

• Drive end-to-end analysis on priority growth questions, from problem definition through to recommendation and measurement.
• Proactively identify and investigate changes in growth performance, including the key drivers, risks, and opportunities behind them.
• Identify and size growth opportunities across channels, customer journeys, and Product.
• Support investment decisions by bringing together MMM, channel performance, and customer behaviour.
• Build clear growth narratives from complex analysis, translating data into concise, understandable insights with a strong "so what" — clearly articulating implications and actions for stakeholders.
• Contribute to wider commercial questions such as forecasting, pricing, and scenario analysis where they materially affect growth.
• Build scalable analytical approaches that improve the speed, consistency, and quality of decision-making.
• Act as a trusted analytical partner, bringing a clear point of view that shapes key growth decisions.
• Own key stakeholder relationships and help ensure analytical recommendations are followed through into action and measurable impact.
• Mentor other analysts and help raise the analytical bar across the team.

Experience and Competencies

• Significant experience in growth, marketing, or commercial analytics within a digital, marketplace, subscription, or consumer technology business.
• Strong understanding of growth, customer acquisition, funnel performance, and the interaction between Marketing and Product.
• Experience analysing customer journeys across multiple stages of the funnel, including cohort behaviour, lifecycle performance, and longer conversion or nurturing journeys.
• Good knowledge of marketing effectiveness approaches such as MMM, incrementality testing, experimentation, and attribution.
• Proven ability to independently structure and lead complex or ambiguous analytical work.
• Strong commercial judgement and the ability to move from analysis to clear recommendations.
• Comfortable operating as a senior individual contributor, influencing without authority and partnering closely with leadership teams.
• Flexible and open-minded, able to thrive in a fast-moving, evolving environment.
• Clear, confident communicator with strong written and verbal presentation skills.

Tools and Technical Skills

• Advanced SQL — not reaching for documentation for standard analytical patterns.
• Familiarity with analytical tools and languages such as Python or R.
• Experience working with marketing and experimentation data from major digital platforms and internal data warehouses (Databricks used internally).
• Practical understanding of advanced measurement methodologies and their limitations in real-world decision-making.
• Nice to have: Experience integrating AI tools into analytical workflows in a way that has made a measurable difference.

Benefits

For the Love of Pets

• Annual Premium TrustedHousesitters Combined membership including free airport lounge passes, Sit Cancellation Plan, Home and Contents Plan, plus five Premium memberships to gift to friends and family.
• Work remotely from as many house sits as you like; up to £500 per year contributed towards travel costs to and from sits.
• Adoption fees covered if you rescue a pet, plus "pawternity" leave to help your pet settle in.

Health & Wellbeing

• SimplyHealth healthcare cash plan
• Bupa Health Insurance and Dental Insurance plan
• Specsavers eyecare scheme
• Weekly virtual yoga sessions
• Optional enrolment onto the Trusted Giving scheme, including employee giving via Charities Trust and 2 days paid annual volunteering allowance

Working Environment

• Work fully remotely from anywhere in the world — as long as you remain compliant as a UK tax resident.
• £200 per year for home office equipment, plus a MacBook and Apple accessories on joining.
• Access to Spaces co-working locations across the globe.
• All-expenses-paid company meetup each quarter, plus funded team events throughout the year.
• Personal development resources covered, with regular time set aside for learning and growth.
• Option to customise work hours to better align with your personal schedule (role dependent).

Compensation & Time Off

• 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles).
• Competitive salary, reviewed annually.
• Generous equity package for permanent employees.
• Discretionary 10% quarterly bonus scheme, distributed quarterly.
• Pension scheme: 5% employee / 3% employer contribution.
• £500 recruitment referral bonus.

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc.).

At the heart of our team are a mix of diverse backgrounds. TrustedHousesitters is committed to equal opportunities throughout the interview process and selection. Offers of employment are based solely on individual merit, qualifications, and professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.