Data Support Specialist I – SQL & Reporting Career Growth in Columbus
Career & Market Insight
Role Level & Market Fit: This is an entry-level (Level I) data support/operations role at a large, established corporate travel company. The SQL requirement and technical troubleshooting component elevate it above pure customer service, making it a solid stepping stone into data engineering, BI support, or travel tech operations.
Skills You'll Build:
- SQL and relational database querying in a production environment
- Data quality investigation and root-cause analysis
- API and data integration workflows (exports/imports, 3rd party data pipelines)
- Client-facing technical communication — a highly transferable skill
- Familiarity with enterprise reporting tools (DecisionSource, Data Quality Services)
Compensation Check: The Spain range (€24,547–€28,088) sits below Spanish tech market averages for junior data roles (typically €25,000–€35,000), making it competitive for operations but modest for tech. Poland's range (71,205–113,528 PLN / ~€16,500–€26,300) is below Polish tech market norms but reasonable for a support/ops hybrid role in Kraków or Rzeszów.
Green Flags: BCD is a financially stable, privately held company with $22.9B in 2024 sales and 15,000+ employees — strong job security. The EU Pay Transparency Directive commitment and no salary history request are positive, progressive hiring signals.
Watch For: "Level I" suggests a structured career ladder — ask about Level II criteria and timelines during interviews. The role is support-oriented; if you want to move into pure data engineering or analytics, clarify internal mobility pathways early.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Data Support Specialist I, CDS Operations (Remote)
Full time, Singapore, United Kingdom, Spain, Poland*
If you are located in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you are located in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week.
The Data Support Specialist I is the first point of contact for all support queries related to our client reporting tools. You will work on a wide range of different tasks daily, from troubleshooting data, reports, and tool issues to providing training, support, and access to the tools. You will work with Agencies, Owned, Partner, JV and 3rd Party to receive the transactional data and ensure it is processed into BCD reporting. You will also work with internal and external customers and coordinate with our internal technical teams. Client Data Solutions is a global team, so the Data Support Specialists will build close relationships with others from around the globe to support our day-to-day business.
As a Data Support Specialist I, CDS Operations, you will:
- Conduct data investigations to identify origin and potential corrections
- Troubleshoot data and tool issues/errors, analyzing the return to make an informed deduction to be communicated to requesters
- Set up 3rd Party exports/imports and ensure that we have the necessary Data Release Authorization in place
- Troubleshoot report queries by reviewing report calculations, parameters and underlying data, and explaining what the reporting fields are returning and the report's purpose
- Create and maintain internal/external user access to our supported tools: DecisionSource, Data Quality Services, FileMover, APIs, etc.
- Understand the tools we maintain — know processes and best practices to provide training and guidance to users, and continue education on various functions/skills utilized in the position
About you
- Prior experience in a customer service technical support role
- SQL and relational database knowledge
- Proficient in Microsoft Office products
- Excellent analytical and problem-solving skills
- Strong problem solving and process reengineering skills
- Excellent verbal and written communication skills in English
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Salary ranges (annual gross):
- Spain: 24,547 – 28,088 EUR
- Poland: 71,205 – 113,528 PLN
The final salary offered will ultimately depend on the candidate's qualifications, experience, and location, and will be determined in line with internal equity.
We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
- https://www.bcdtravel.com/blog/
- https://www.linkedin.com/company/bcd-travel/
- https://www.instagram.com/bcdtravel/
- https://www.facebook.com/bcdtravel/
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
Frequently Asked Questions
Is this role truly remote or does it require office attendance?
What countries are eligible to apply for this position?
What is the salary for this role?
What technical skills are required for the Data Support Specialist I role?
Does BCD Travel offer career progression from this role?
