B2B Account Manager Travel Tech - Grow at RateHawk in Columbus
Career & Market Insight
This Account Manager role at RateHawk (Emerging Travel Group) sits at the intersection of B2B sales, travel tech, and partner success — a valuable niche as the travel industry continues its digital transformation. The 3-year experience requirement places this firmly at a mid-level position.
Skills you will develop:
- B2B partnership management with tour operators, OTAs, and TMCs — highly transferable across the travel and SaaS industries.
- API deal negotiation, a growing competency as travel distribution becomes increasingly tech-driven.
- CRM-based reporting, market analysis, and data-driven decision-making.
Compensation: No salary is disclosed, which is a mild red flag. For a mid-level Account Manager in Lombardy, Italy, market rates typically range from €35,000–€55,000 annually. Candidates should benchmark carefully during negotiation.
Green flags: Emerging Travel Group operates in 220+ markets, offering real exposure to a global scale. Internal training programs and leadership development signal investment in employee growth. The corporate English school is a genuine perk for those targeting international career moves.
Potential concerns: The 40–50% travel requirement is substantial and may impact work-life balance. No mention of a car allowance despite mandating car ownership. The role is territory-bound, which limits remote flexibility longer term.
Overall, this is a solid stepping stone for professionals aiming toward Regional Sales Manager or Partnership Director roles in travel tech.
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in Lombardy, Italy.
Job Responsibilities:
- Expand and consolidate presence in the assigned territory.
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Follow-up with existing and new partners in order to provide system training.
- Position the brand within the travel trade through ongoing product presentations and networking events.
- Address incident issues, ensuring partners support.
- Payments control: oversee and ensure accuracy in transaction processing.
- Spend approximately 40%–50% of your working time on business trips, including meetings with clients, industry events, and other business-related events.
- Provide market & competitive environment analysis.
- Provide regular comprehensive reporting through CRM and internal systems.
- Maximize and develop API deals with potential and existing partners.
Requirements
- Relevant Experience. Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus.
- Language Knowledge. Fluent in Italian and Intermediate English.
- Location: Lombardy, Italy.
- Travel Requirements. Up to 40%–50% of travel time may be required.
- Car is mandatory for business trips.
- Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards.
- Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player.
- International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence.
- Competence in API technology deals is a plus.
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off — an extra non-working day without loss of compensation.
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Frequently Asked Questions
Is this role truly remote or is office attendance required?
Is a car provided by the company for business trips?
What language skills are required for this position?
What type of partners will the Account Manager be working with?
Is experience in the travel industry required?
