Headquarters: Florida

Your potential has a place here with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative, working remotely in Florida, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, you'll answer incoming communications from customers and conduct research to provide answers that resolve their issues. What You Bring to the Role: 6 months or more of customer services experience, integrity to follow HIPAA guidelines on maintaining patient privacy, high school diploma or equivalent, computer experience, high speed internet (> 15 mbps), a USB wired headset (or an approved headset if you already have one, except for Bluetooth headsets), and a smart phone or another device that runs iOS or Android (iPad etc.) for your daily log-in.

What You Can Expect: Supportive career and professional development, an inclusive culture and community minded organization where giving back is encouraged, a global team of curious lifelong learners guided by our company values, a base wage starting at $16 per hour plus performance bonus opportunities, and a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

A Bit More About Your Role: We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, to 1000s of free courses supporting your career growth, we know that a caring and supportive nature is the one ingredient that can't be taught. You'll report to a team lead and contribute to the success of the customer experience and the overall team performance.

About TTEC: Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. We interact with millions of customers every day via talk, message, text, and video chat. TTEC is proud to be an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We embrace building a diverse and inclusive workforce that respects and empowers cultures and perspectives within our global teams.

To apply: https://weworkremotely.com/remote-jobs/ttec-healthcare-customer-service-representative-remote-in-florida

Source weworkremotely

Published 2025-10-12 00:36:18