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Clinical Specialist, CRM - Milwaukee, WI - in Columbus

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Headquarters: Milwaukee, Wisconsin, United States of America
URL: http://medtronic.com

We anticipate the application window for this opening will close on - 10 Nov 2025.

At Medtronic you can begin a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Provide technical, educational, operational, and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet customer expectations by striving for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available for unscheduled needs. They must work several weekends and holidays during the quarter as determined by local management. Weeknight call coverage is primarily the responsibility of the Sales Rep; however, at times business or geographical needs may require scheduling a Clinical Specialist for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available, please use #crmcs in the keyword search at Medtronic Careers.

RESPONSIBILITIES:

Technical Support

  • Successfully completes CRM Field Technical Training – including online and field-based training

  • Performs checks/interrogations of all CRM medical device systems post sign-off

  • Supports implants of all CRM products post sign-off

  • Provides on-call support as needed on evenings and weekends post sign-off

  • Provides troubleshooting support as requested

Operational Support

  • Ensures completion of patient registration and any other required hospital documentation

  • Helps manage consignment and trunk inventory when obtained

  • Provides additional inventory support to meet customer needs

  • Maintains software on programmers throughout the district as directed

  • Assists with daily coverage logistics as needed

Educational Support

  • Educates and trains physicians, hospital personnel, and office staff on products or solutions for which training has been completed

  • Assists with training new Clinical Specialists and Sales Representatives post sign-off

Sales Support

  • Partners with DSM, Sales Reps, and DM to learn market dynamics and local customer needs; understands how Medtronic CRM products and solutions offer value

  • Assists with obtaining customer purchase orders throughout the quarter

  • Understands the competitive landscape

  • Identifies customer needs and opportunities independently, providing feedback to support sales objectives

Ongoing Technical Development

  • Stays updated on new products, solutions, and patient management offerings

  • Completes all assigned training in a timely manner

MUST HAVE - BASIC QUALIFICATIONS:

In order to be considered for this position, the following basic qualifications must be evident on your resume:

  • High School Diploma PLUS a minimum of 6 years of work experience in healthcare, field sales, or experience utilizing complex mathematics, mechanical concepts, science, or computing -OR-

  • Associate’s Degree PLUS a minimum of 4 years of relevant work experience -OR-

  • Bachelor’s Degree PLUS a minimum of 2 years of relevant work experience

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

  • Thorough working knowledge of medical terminology and the medical device industry

  • Proven ability to build and maintain positive relationships across organization levels

  • Strong work ethic in accomplishing position objectives

  • Expertise with Microsoft tools and other applications (e.g., SalesForce.com)

  • Ability to meet vendor credentialing requirements

  • Excellent customer service skills

  • Excellent interpersonal and communication skills

  • Ability to manage multiple tasks/projects in a fast-paced environment while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

  • The physical demands described are representative of those required to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

  • Frequent travel to customer clinics, hospitals, and offsite meetings; must be independently mobile

  • Continuous verbal and written communication

  • Frequent two-handed lifting of up to 40 lbs.

  • Sitting, standing, or walking for up to eight or more hours per day

  • Exposure to environmental factors including infectious agents and radiation

  • Ability to wear 7-9 lbs of lead for extended periods in the O.R.

  • Regular use of hands to handle objects, tools, or controls

  • Effective use of a mobile phone, PC, keyboard, and mouse

  • Frequent bending, stooping, and squatting

  • Meeting specific vision requirements including depth perception and focus adjustment

  • Must be able to drive approximately 80% of the time within the assigned territory

  • Must have a valid driver's license and active vehicle insurance; driving record will be reviewed

Physical Job Requirements

The above statements describe the general nature and level of work performed but are not exhaustive. For office roles, the employee is required to be independently mobile and interact with a computer and colleagues. Contact management or HR for specific conditions.

Benefits & Compensation
 

Medtronic offers a competitive salary and flexible benefits package.
A commitment to our employees is at the core of our values. We recognize their contributions and share in the success created together. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S. (excl. PR) locations (USD): 72000-90000

The base salary range applies across the United States, excluding Puerto Rico and select locations in California. Rates may vary based on experience, certification, market conditions, and location. This position is eligible for a Sales Incentive Plan (SIP) to reward goal achievement.

The following benefits are available to regular employees working 20+ hours per week:

  • Health, Dental And Vision Insurance

  • Health Savings Account

  • Healthcare Flexible Spending Account

  • Life Insurance

  • Long-Term Disability Leave

  • Dependent Daycare Spending Account

  • Tuition Assistance/Reimbursement

  • Simple Steps (Global Well-Being Program)

The following benefits are available to all regular employees:

  • Incentive Plans

  • 401(k) With Employer Contribution And Match

  • Short-Term Disability

  • Paid Time Off

  • Paid Holidays

  • Employee Stock Purchase Plan

  • Employee Assistance Program

  • Non-qualified Retirement Plan Supplement

  • Capital Accumulation Plan

About Medtronic

About Medtronic

We lead global healthcare technology and boldly tackle the most challenging health problems facing humanity by finding innovative solutions. Our mission—to alleviate pain, restore health, and extend life—unites a global team of over 95,000 passionate people. We are engineers at heart, turning ambitious ideas into real solutions for real people. Learn more about our business, mission, and commitment to diversity here.

It is Medtronic's policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other protected characteristic. Reasonable accommodations will be provided for qualified individuals with disabilities.

If you are applying for a position at Medtronic, Inc. that involves working at least two hours per week in unincorporated areas of Los Angeles County, please review the detailed job duties here.

To apply: https://weworkremotely.com/remote-jobs/medtronic-clinical-specialist-crm-milwaukee-wi

Source weworkremotely

Published 2025-11-03 18:37:55

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