Headquarters: Work from Home - CA
URL: http://activision.com

Team Name:

Job Title: Senior Manager - Social Media Analytics And Operations

Requisition ID: R026719

Job Description:

Job Title: Senior Manager - Social Media Analytics And Operations

Reporting To: Senior Director of Social Media, Gaming - Xbox

Department: Xbox Marketing And Sales

Location: Remote

Activision Blizzard, Inc. connects and engages the world through epic entertainment. A member of the Fortune 500 and S&P 500, Activision Blizzard is a leading interactive entertainment company. We delight hundreds of millions of monthly active users around the world through franchises including Activision’s Call Of Duty®, Spyro®, and Crash Bandicoot™, Blizzard Entertainment's World Of Warcraft®, Overwatch®, Hearthstone®, Diablo®, StarCraft®, and Heroes Of The Storm®, and King's Candy Crush™, Bubble Witch™, and Farm Heroes™. Headquartered in Santa Monica, California, Activision Blizzard has operations throughout the world. The job is located in our global headquarters in Santa Monica, where we combine agility, creativity and rigor to enhance both the employee and player experience.

Your Mission:

The Senior Manager - Social Media Analytics And Operations is a unique role where you will influence social media measurement strategy across some of the largest brands in video games. In this multi-function role, you will lead the analytics and data operations for the Xbox social media team while also supporting analytics and social operations teams across Activision, Blizzard, and King.

You will work closely with Xbox social media leads and agency partners to develop data pipelines, processes, and insights that improve our ability to reach and engage players worldwide. In addition, you will manage relationships with key technology and platform providers, providing infrastructure support for social media leads across Activision, Blizzard Entertainment, and King.

This position reports directly to the head of Xbox’s media and social team.

This role will have the following responsibilities:

• Xbox: Operate a best-in-class organic social media measurement program that enables Xbox’s content, delivered by nearly 200 social media accounts, to break through with key audiences.

• Lead Xbox’s annual forecasting and recurring/ad-hoc performance reporting in partnership with social media leads and agencies.

• Oversee reporting and insights developed by agencies to ensure consistency and clarity.

• Communicate performance and operational updates with leaders and stakeholders to build support for initiatives, drive alignment, and share information across teams.

• Serve as a Sprinklr subject matter expert and administrator for Xbox’s deployment to support international publishing and analytics operations, including maintaining reliable data pipelines.

• Collaborate with other analytics leads across Xbox’s Marketing and Sales organization.

• Activision/Blizzard/King (“ABK”): Partner with ABK analytics leads to maintain alignment with Xbox on measurement practices.

• Deliver integrated performance reporting for key organization-wide initiatives.

• Serve as a Sprinklr subject matter expert and administrator for ABK’s deployment.

• Develop success roadmaps and manage relationships between Sprinklr and key ABK stakeholders.

• Lead regular meetings with ABK stakeholders to identify goals, advance projects, and communicate critical information.

Player Profile:

The successful candidate will have demonstrated success in developing insights that drive impact across a large social media footprint and in managing enterprise-level social media software. They can distill complex information into clear concepts, are highly entrepreneurial, and possess a service-oriented mindset to support the needs of others.

Requirements:

• At least 7 years of in-house or agency social media analytics and/or operations experience; experience in gaming or entertainment is preferred.

• Deep familiarity with major social platforms, including expertise with native analytics platforms (e.g., Facebook Business Manager, TikTok Studio).

• Ability to benchmark performance against competitors and industry standards.

• Experience presenting insights to cross-functional teams (marketing, communications, product, leadership).

• Expert-level knowledge of Sprinklr Social and Sprinklr Insights modules; familiarity with Sprinklr Marketing is a plus.

• Experience developing and implementing project plans with clear goals, timelines, and stakeholder feedback.

• Strong command of data analysis tools such as Excel, Google Sheets, or BI platforms (Tableau, Power BI, Looker).

• Ability to interpret quantitative and qualitative data and translate it into actionable insights.

• Curiosity and a proactive mindset toward testing and experimentation.

• Outstanding organizational and project management skills with keen attention to detail.

• Exceptional written and oral communication skills.

Activision Blizzard, Inc. is one of the world's largest and most successful interactive entertainment companies, positioned at the intersection of media, technology, and entertainment. Home to beloved franchises like Call Of Duty®, World Of Warcraft®, Overwatch®, Diablo®, Candy Crush™, and Bubble Witch™, our network delights hundreds of millions of users in 196 countries.

We build immersive, innovative worlds supported by diverse teams in an inclusive environment. We aspire to a culture where everyone thrives, connecting and engaging the world through epic entertainment. Our benefits promote physical, emotional, and financial well-being.

The videogame industry is fast-paced and constantly evolving. Duties and responsibilities may change as directed by the Company to support our business and industry partnerships.

We welcome applicants who are passionate about changing the games industry. Not sure you meet every qualification? Let us decide! Research shows that women and under-represented groups often excel even if they hesitate to apply.

We are committed to providing reasonable assistance to individuals with physical and mental disabilities. If you require an accommodation to apply, please email accommodationrequests@activisionblizzard.com. Note that general employment questions cannot be processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

Rewards

We offer a comprehensive suite of benefits that promote physical, emotional, and financial well-being. Subject to eligibility, these include:

• Medical, Dental, Vision, Health Savings Or Reimbursement Accounts, Dependent Care, Life And AD&D, and Disability Insurance

• 401(K) With Company Match, Tuition Reimbursement, and Charitable Donation Matching

• Paid Holidays, Vacation, Sick Time, Floating Holidays, Parental Leave, and Compassion/Bereavement Leaves

• Mental Health & Wellbeing Programs, Fitness Programs, Free/Discounted Games, Supplemental Life & Disability, Legal Services, ID Protection, and Rental Insurance

• Relocation Assistance (if required)

Eligibility for benefits may vary for part-time, temporary full-time employees, and interns. Learn more at https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $105,120.00 - $194,400.00 annually. These figures reflect new hire ranges across U.S. locations, with final offers based on experience, performance, and work location. In addition to a competitive base pay, incentive compensation may be available, though it is not guaranteed and is negotiable.

To apply: https://weworkremotely.com/remote-jobs/activision-blizzard-senior-manager-social-media-analytics-and-operations

Source weworkremotely

Published 2026-02-13 18:40:32